What is organizational development?

Schiller - Organisation. Digital. evolves structures, processes, and culture so companies can better achieve their goals. Not restructuring for the sake of change, but effective improvement.

We start with an analysis of the current situation, jointly develop a target picture, and support implementation. No master plan from outside, but development from within — with external support.

Organizational Development

Everyone talks about change. But who actually starts?

Your market is moving. Your customers expect more. But internally you're going in circles – because nobody knows who decides, meetings produce nothing, and every change fizzles out. We change that. Not with a master plan, but with the first step.

What we tackle

Four topics every company knows. We make them concrete.

Roles & Responsibility

Who decides what – and is allowed to

Sound familiar?

Every decision lands on the boss's desk. Teams wait for approvals that never come. Leaders drown in daily operations because nobody knows what they're allowed to decide on their own. And when someone does act, they hear: 'You should have checked first.'

What we do

We sit down with you and clarify: Who gets to decide what? Where do you need alignment, where not? It sounds simple – it is. But it makes a huge difference when it's written down clearly once.

What changes

Mid-sized company, 120 employees

  • Team leads decide budgets up to €5,000 themselves – no approval loop
  • Management gets 3 hours per week back – for strategy instead of daily ops
  • New employees know from day 1 what they can decide

Growing startup, 40 employees

  • Founders are no longer the bottleneck – teams act independently
  • Responsibility conflicts cut in half – because they're clarified
  • Hiring process runs without CEO involvement – 2 weeks faster
Mehr

Collaboration & Meetings

Less talking, more doing

Sound familiar?

Monday: standup. Tuesday: alignment. Wednesday: status meeting. Thursday: steering committee. Friday: retro. And in between? No time to actually work. Everyone sits in meetings, but nobody knows what comes out of them.

What we do

We look at all your meetings – every single one. Then we cut half of them. The rest get a clear goal, a fixed time, and a result. Sounds brutal? It is. But afterwards you'll have time to work again.

What changes

IT department, 25 developers

  • From 14 to 6 recurring meetings per week – 8 hours back per person
  • Every meeting has a written outcome – no more 'let's discuss again'
  • Cross-functional alignment in 15 minutes – instead of 1-hour rounds

Leadership team, 8 people

  • Strategy meeting once a month instead of weekly – but with results
  • Decisions made in the meeting – not revised by email afterwards
  • Trust built – honest exchange instead of politics
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Processes & Ways of Working

Small steps, but start moving

Sound familiar?

You know things can't continue like this. But a big transformation project? No time, no budget, and honestly no energy either. The last initiative took a year and in the end everything was the same.

What we do

We start small. One process that's annoying. One workflow that takes too long. We make it better – in two weeks, not two years. Then the next one. That's how momentum builds without everything grinding to a halt.

What changes

Service company, 60 employees

  • Proposal process from 5 days to 1 day – customers get answers faster
  • New employee onboarding: from 4 weeks to 1 week structured
  • Monthly reporting automated – 2 days of work saved

Manufacturing, 200 employees

  • Shift handover standardized – no more information gaps
  • Complaint process halved – customer gets response in 24h instead of 5 days
  • Ordering process simplified – procurement saves 5 hours per week
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Change & Execution

Don't stand still. Stay on it.

Sound familiar?

You have a new strategy. Or a reorganization. Or a new tool. On paper it all sounds great. But after three months everyone's back to the old ways. Because nobody stayed on it. Because daily business won.

What we do

We stay on it. Not as consultants who deliver a concept and leave. But as sparring partners who check in every two weeks: What did you implement? Where are you stuck? What's the next step? Until it runs.

What changes

Mid-sized company after reorganization

  • New structure lived after 3 months – not just on the org chart
  • Leaders acting in new roles – instead of falling back to old patterns
  • Employees carry the change – because they were involved

Company in growth phase

  • Grown from 30 to 80 employees – without the culture breaking
  • New processes scale with growth – no chaos despite doubling
  • Founders learned to let go – team takes responsibility
Mehr

Who we are

  • Organisational development and digitalization. Both ourselves, with the same people.
  • We tell you what's what. Even and especially when it means we're not your partner.
  • We build what stays. Also without us.
Michael Schiller

Michael Schiller and team.

Organisational development and digitalization from one source.

Michael Schiller

Let's talk.

30 minutes. You tell me where things are stuck. I'll honestly say if and how I can help. No sales pitch.

Book a call

Also eligible for INQA Coaching funding

Many of our organizational development services are eligible for funding through the BMAS INQA Coaching program – provided the topic relates to digital transformation. In practice, this applies to nearly every change initiative today. Up to 80% of costs can be covered – for companies with fewer than 250 employees.

Learn more about INQA Coaching

"Dass Michael schon eine ganze Reihe an Organisationen, Menschen, Strukturen und Prozessen kennengelernt hat, setzt er ein, um bestmögliche Lösungen zu finden. Michael ist ein absolut enthusiastischer Mensch, der nicht müde wird, Dinge zu hinterfragen mit dem Ziel, sie für alle Beteiligten zu verbessern"

Stephan Franke Communicode AG

"I have worked with Michael for a year now and it has been an exciting journey. He has a keen eye for quality and has an opinion about development as he comes from a development platform. He understands the complexity of problems, talks to the concerned people to convey the problem in an understandable manner and does a great job with prioritisation and negotiation. He keeps in great touch with the team and strives to ensure that tension and pressure does not affect the team in any manner. Thanks Michael!"

Dinesh Vasudevans Staff Software Developer

"Die Zusammenarbeit mit Michael Schiller ist absolut empfehlenswert! Als versierter Experte bringt er sowohl Praxiserfahrung mit und ist vertraut mit diversen, abwechslungsreichen Methoden sowie der nötigen theoretischen Einordnung."

Mara Erlinghagen communicode AG

"Ein Stratege mit Weitblick, ein Problemversteher & Löser, ein agiler Leader ist zurück auf dem Markt und sucht nach einer Führungsposition (vorzugsweise im Ruhrgebiet). Setzt Euch gerne mit Michael Schiller direkt in Verbindung!"

Simon Böer Schauspieler, Hypnosecoach

"As internal stakeholder, I always enjoyed working with Michael! He's a very intelligent and well-structured guy and helped me a lot in making projects happen."

Crisi Kabischs CRM / Marketing / NGO project management

"Mit Michaels Expertise wurde Delegation Poker zum Schlüssel für klare Führungsrollen und Vertrauen – ein echter Gewinn für unsere Transformation zur ‘Geteilten Führung’!"

Thomas Kopatz, Development Director communicode AG

"Michael has extensive and long-standing experience in the use of agile software development methods. Through his very good knowledge of human nature, his positive thinking and acting and his creative ideas, he actively supports the further development of his environment and the respective organisation. He addresses critical issues, provides potential solutions and options. Working with him is fun, because his extensive knowledge makes him an excellent discussion partner and challenger of own ideas."

Lars Gentschs Architekt und Leiter Entwicklung

"Michael lebt für die Veränderung. Weiterentwicklung von Organisationen und Menschen sowohl strategisch zu konzipieren als auch operativ umzusetzen, ist das, wofür er voll einsteht und sich einsetzt. Perspektivwechsel anzuregen, Standpunkte klar zu vertreten und den Menschen, deren Prozesse und Strukturen Michael verändert, zuzuhören und sie von Anfang mit auf diesen Weg zu nehmen, sind seine Stärken."

Stephan Franke COO Communicode AG

"Michael is a very stable person who is not scared to challenge his ideas and to leave his comfort zone for the sake of a product and the satisfaction of the users. He is a very inspiring colleague and is always eager to provide to his teammates the safe environment that will invite them to experiment and to find solutions as a team. Despite his highly technical expertise he is totally open and ready to discuss not only design propositions but also design oriented working methods (scenario writing, design studios, etc.). His talent to adapt defines very well the creativity, the dynamism and the very well-structured thinking of Michael."

Virginie Caplet Product Design Manager, babbel

"Michael is a coach at heart. He lives and breathes agile principles, is open-minded, full of ideas and curiosity, and acts with a great passion for the particular cause he is driving. Team-building, moderation, organizational development and (personal) growth are some of his topics where he acts with outstanding experience. His focus on vision, future and possibilities make challenges doable and are an asset in any project. All the best furthermore :)"

Christine Prechsl UX Design, Product Management, Beratung, dyve GmbH